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Copyright © 2011 | Grand Rapids Home Remodeling Contractor
FAQ
FAQ's & Remodeling Information
What should I expect after contacting PHB Construction LLC?
1) FIRST APPOINTMENT: An appointment will be scheduled for a licensed builder to come to your home. A copy of his/her state license will be presented to you for you to keep and reference.
2) SCOPE OF WORK: After arriving at your home the builder will listen to you're ideas, issues and expectations. Home owner will be
expected to supply a rough estimation of his/her cost limits. The representative may offer their professional opinions or advice, take
measurements as needed and sometimes take pictures for reference. Before leaving the representative will determine your preference (E-mail, fax, US mail or hand delivered) of receiving our free estimate.
3) FREE ESTIMATE: After accessing the information from the first meeting, costing relevant goods and services for the home improvement a free estimate will be generated and delivered to the home owner.
4) FIRM QUOTE: Upon reply PHB Construction LLC will work up a firm quote. For a standard flat fee we will contact any other entities
(building inspectors, structural engineers ect.), have you visit supply houses, design your project and have a firm quotation signed and
delivered for you.
5) MEETING OF THE MINDS: This step is most important and influences all others. This is a sit down meeting in your home to go over all and any details. It is when things like dumpster location, best route to enter and exit home, containment of pets and storage space for tools are discussed. Very often there are questions the homeowner has forgotten to ask. It is now we can adjust or iron out any issues you might have.
6) CONTRACT: PHB Construction LLC and homeowner will sign a contract that protects both parties. The contract will describe the scope of work, quotation of goods and services and details discussed at meeting of the minds.
7) COMMENCE WORK: Work is commenced on your home and cleaned up every night before leaving the site.
8) COMPLETION: This is the date your home improvement is completed as described in our contract and debris is completely removed from your home.
9) CLEANING SERVICE: If previously agreed upon in the contract a cleaning service will be scheduled to deep clean your home.
10) ENJOY YOUR NEW HOME!
How long is it going to take to remodel my house?
As you might guess every job is different. It depends on how extensive the home improvement is, but in the signed contract there is always a set commence work date and completion date that is agreed upon by both parties.
How many people are going to be in my house?
That depends on your project but normally no more than three. PHB Construction LLC is a small company and has no intent to be much
bigger. We do not sub out bands of workers to do our work. PHB Construction LLC has a small core group of qualified workers. Most times just one or two craftsman can do the job. Larger aspects of the job, such as framing in an addition or installing cabinetry may require additional staff to complete work and ensure safety.
What if there is an unforeseen problem?
It happens. With renovation and remodeling, you never know what's behind the wall. If there's an unforeseen issue, the homeowner is
contacted and all parties are in agreement before work is continued. Sometimes a change order is required to proceed. In that case, it is added to the contract and signed before work is resumed.
Can I buy my own materials and have you install them?
PHB Construction LLC strongly prefers not to, but not because we add a percentage to materials or mileage costs rather we use products and distributors that have proven performance and allow us to provide accurate costs in our quote. By using quality products and materials PHBConstruction LLC can provide superior workmanship.
Do you warranty your work?
Yes. The industry standard is 1 year one for workmanship. We normally warranty our workmanship for 2 years.
What do I do if there's a problem after my project is completed?
Our business cards and forms list our name, phone numbers, fax numbers, e-mail address and website on them. We are also in the Yellow Pages. If there's a problem please contact us by any of these options and we will do our best to resolve the issue. Many of our jobs are repeat customers who appreciate our personal service.
What should I expect after contacting PHB Construction LLC?
1) FIRST APPOINTMENT: An appointment will be scheduled for a licensed builder to come to your home. A copy of his/her state license will be presented to you for you to keep and reference.
2) SCOPE OF WORK: After arriving at your home the builder will listen to you're ideas, issues and expectations. Home owner will be
expected to supply a rough estimation of his/her cost limits. The representative may offer their professional opinions or advice, take
measurements as needed and sometimes take pictures for reference. Before leaving the representative will determine your preference (E-mail, fax, US mail or hand delivered) of receiving our free estimate.
3) FREE ESTIMATE: After accessing the information from the first meeting, costing relevant goods and services for the home improvement a free estimate will be generated and delivered to the home owner.
4) FIRM QUOTE: Upon reply PHB Construction LLC will work up a firm quote. For a standard flat fee we will contact any other entities
(building inspectors, structural engineers ect.), have you visit supply houses, design your project and have a firm quotation signed and
delivered for you.
5) MEETING OF THE MINDS: This step is most important and influences all others. This is a sit down meeting in your home to go over all and any details. It is when things like dumpster location, best route to enter and exit home, containment of pets and storage space for tools are discussed. Very often there are questions the homeowner has forgotten to ask. It is now we can adjust or iron out any issues you might have.
6) CONTRACT: PHB Construction LLC and homeowner will sign a contract that protects both parties. The contract will describe the scope of work, quotation of goods and services and details discussed at meeting of the minds.
7) COMMENCE WORK: Work is commenced on your home and cleaned up every night before leaving the site.
8) COMPLETION: This is the date your home improvement is completed as described in our contract and debris is completely removed from your home.
9) CLEANING SERVICE: If previously agreed upon in the contract a cleaning service will be scheduled to deep clean your home.
10) ENJOY YOUR NEW HOME!
How long is it going to take to remodel my house?
As you might guess every job is different. It depends on how extensive the home improvement is, but in the signed contract there is always a set commence work date and completion date that is agreed upon by both parties.
How many people are going to be in my house?
That depends on your project but normally no more than three. PHB Construction LLC is a small company and has no intent to be much
bigger. We do not sub out bands of workers to do our work. PHB Construction LLC has a small core group of qualified workers. Most times just one or two craftsman can do the job. Larger aspects of the job, such as framing in an addition or installing cabinetry may require additional staff to complete work and ensure safety.
What if there is an unforeseen problem?
It happens. With renovation and remodeling, you never know what's behind the wall. If there's an unforeseen issue, the homeowner is
contacted and all parties are in agreement before work is continued. Sometimes a change order is required to proceed. In that case, it is added to the contract and signed before work is resumed.
Can I buy my own materials and have you install them?
PHB Construction LLC strongly prefers not to, but not because we add a percentage to materials or mileage costs rather we use products and distributors that have proven performance and allow us to provide accurate costs in our quote. By using quality products and materials PHBConstruction LLC can provide superior workmanship.
Do you warranty your work?
Yes. The industry standard is 1 year one for workmanship. We normally warranty our workmanship for 2 years.
What do I do if there's a problem after my project is completed?
Our business cards and forms list our name, phone numbers, fax numbers, e-mail address and website on them. We are also in the Yellow Pages. If there's a problem please contact us by any of these options and we will do our best to resolve the issue. Many of our jobs are repeat customers who appreciate our personal service.